A recent BBC Panorama investigation has raised serious concerns about how some of the UK’s largest estate agencies are operating. The report revealed that certain agents were prioritising buyers who agreed to use in-house financial or legal services—rather than acting in the best interests of the sellers they represent. In some cases, sellers missed out on better offers, resulting in delayed sales or significant financial loss.
As a professional estate agent who values transparency and integrity, I want to help property owners understand how to identify the right agency—one that truly works for them. Below are essential tips to protect yourself from unfair practices and ensure a smoother, more profitable sales journey.

In recent months, the UK has seen a surge in shocking rental scams, and disturbingly, many of these involve legitimate Airbnb or privately rented properties being misused by fraudsters.
What’s most concerning? Scammers are not just inventing fake listings—they’re hijacking real properties owned by unsuspecting landlords or Airbnb hosts.
These real-life stories should serve as a wake-up call for every property owner and host.

As a letting agent, one of the most common questions we hear from landlords is: “Will I still be able to refuse pets in my rental property when the new Renters’ Rights Bill becomes law?”

It’s a fair concern. The rules around pets in rental properties are changing, and landlords need to understand their rights and responsibilities moving forward.

Let’s break down what the current law says, what’s changing, and what landlords can do to protect their property while staying compliant.