Any questions?
FAQ
Property sourcing service
1. What is your process for purchasing a property?
We will schedule a call with you to understand your financial goals, analyze the most suitable property strategy, and agree on the steps we’ll take for you. Afterward, we’ll begin searching for properties and conducting viewings on your behalf. Once we find a property and the offer is accepted, we’ll request proof of buyer ID, address, and funds. We’ll then coordinate with the solicitor and arrange for a survey to be conducted. If the solicitor is satisfied with the documents, they will set exchange and completion dates.
2. How long does the entire process typically take?
Once you sign the agreement, we will begin searching for a suitable property for you immediately. In the past, we have secured a deal for a client within 24 hours. As for the conveyancing process, it typically takes 4–8 weeks for cash buyers and 8–12 weeks for buyers applying for a mortgage.
3. If the home survey reveals significant issues, can I choose not to proceed with the purchase?
Yes, you can choose to withdraw from the purchase if the home survey reveals significant issues.
4. Will you coordinate with the solicitor and mortgage broker on my behalf?
Yes, we work with solicitors and mortgage brokers who have been collaborating with us for a long time, ensuring a hassle-free process for you.
5. Can I view the property before making an offer?
Yes, we can arrange for you to view the property.
6. What fees are involved throughout the process?
The costs involved typically include stamp duty, conveyancing fees and surveyor fees.
7. What types of properties will you search for on my behalf?
We specialize in finding properties tailored to your needs, whether you’re searching for your dream home or properties suitable for buy-to-let, buy-refurbish-refinance, and redevelopment strategies.
8. If I find a property on Rightmove or Zoopla, can you arrange and attend the viewing for me?
Yes, we can arrange and attend property viewings on your behalf if you find a property on Rightmove or Zoopla.
9. After completion, can you assist with refurbishment of the property?
Yes, we offer a refurbishment service to assist our clients after the completion of the purchase.
10. If the seller pulls out during the process, am I entitled to a refund?
The refund amount depends on how much work has already been completed. We only charge a percentage based on the work carried out.
Making your rental home search easier
1. What is your process for the rental property search service?
We begin by having a detailed discussion with you to understand your rental goals, budget, preferences (such as location, property type, and amenities), and any specific requirements. Based on this information, we provide tailored recommendations. After that, we conduct property viewings on your behalf, make offers, coordinate with letting agents to address any issues, explain the tenancy agreement, and collect the keys for you.
2. Can you view a property on my behalf if I find it on Rightmove or Zoopla?
Yes, we can arrange a viewing with the letting agent on your behalf.
3. Do I need to provide identification?
Yes, as part of the referencing process, letting agent need to verify your identity. You will need to provide proof of residency (e.g., a utility bill or council tax bill from the last three months) and proof of ID (e.g., a passport or driving license).
4. Why do I need to go through referencing?
Landlords need assurance that tenants can reliably pay their rent each month and will take good care of the property.
5. What does referencing involve?
Referencing is a straightforward process. Tenants need to provide details about their employer and income, previous address, and bank account information. These details are checked to confirm that you can meet the monthly rental payments.
6. What happens if there are issues with my reference?
If your reference is not immediately approved, don’t worry. This can happen for reasons such as being a student without regular income or having no prior rental history. In such cases, you may still have options, such as paying rent for the full term upfront or providing a guarantor.
7. Why do I need to pay a deposit?
A deposit serves as security for the landlord. It ensures that any damages beyond normal wear and tear can be repaired at the end of the tenancy.
8. What is a tenancy agreement?
A tenancy agreement is a legally binding contract signed by both the tenant and the landlord. It outlines the terms and conditions that both parties must adhere to during the tenancy.
9. What property information is included in your search results?
Our property search results include details such as market rent, crime rates, community environment, demographics, and school networks.
10. Can I withdraw my rental application if I find another property I like?
If you’ve already paid the holding deposit and decide to withdraw your rental application, the holding deposit will not be refunded.
Property management service
1. Why use Idy Property?
Opting for a fully managed service allows you to completely relax and eliminates the stress of managing your rental property. A professional managing agent acts as a buffer between you and your tenants, sparing you from handling issues like rent arrears and deposit disputes.
2. How will I receive rental income from Idy Property?
If you choose our Rent Collect or Fully Managed service, tenants will pay their rent via standing order or direct debit. We’ll transfer the rent to your account after deducting our commission and any agreed fees, such as maintenance costs. You’ll also receive a detailed monthly statement.
3. Is my money safe?
Your funds are protected under the Protection Bonding Scheme. Unlike many unregulated agents, Idy Property is a member of UKALA (UK Association of Letting Agents), ensuring your money is handled securely.
4. How do I determine the Right Rent to charge?
Ask us for a professional rental valuation. At Idy Property, we are market experts and can provide insight into how similar properties are performing in your area and the potential rental yield. Book a valuation with us to find out more.
5. How much does letting my property cost?
The cost depends on the level of service you need. At Idy Property, we offer three main service tiers: Tenant Find, Rent Collect, and Fully Managed. Each tier comes with different levels of support, and our fees reflect the service you choose.
6. Who is responsible for Council Tax?
Tenants are typically responsible for council tax unless you decide to include it in the rent. This must be clearly stated in the tenancy agreement. However, if the property is vacant, the landlord is responsible for the council tax.
7. Why do I need an inventory?
An inventory is a detailed record of your property’s contents and condition before a tenant moves in. It provides critical evidence in case of disputes over damages at the end of the tenancy, ensuring a smoother resolution process.
8. Why is an EPC necessary?
An Energy Performance Certificate (EPC) rates your property’s energy efficiency from A (most efficient) to G (least efficient) and remains valid for 10 years. Since April 1, 2018, all rental properties must have a minimum rating of E. Renting a property below this standard can result in fines of up to £4,000.
9. What are my gas safety obligations?
As a landlord, you are required to obtain a Gas Safety Record (GSR) annually. This ensures all gas appliances, pipes, and flues are safe and in proper working order. The inspection must be conducted by a qualified Gas Safe Register engineer.
10. Do I need an Electrical Installation Condition Report (EICR)?
Yes. Legislation requires an EICR to be conducted before you can rent out your property. This ensures electrical installations are safe and compliant.
11. How do I ensure my furniture is compliant?
All furnishings in the property must meet furniture and furnishing regulations, which aim to reduce fire risks. Compliant furniture should display standard safety labels in a visible position.
12. Do I need smoke alarms?
Yes, current legislation requires a working smoke alarm to be installed on each floor of your rental property.
13. What is Right to Rent?
The Right to Rent scheme, implemented across England in February 2016, requires landlords to verify that prospective tenants have a legal right to reside in the UK.
14. What is Client Money Protection?
The Client Money Protection (CMP) Scheme safeguards landlords, tenants, and clients against the misappropriation of funds by agents. Idy Property has CMP coverage through Mydeposit scheme, offering peace of mind for all our clients.
Renovation
1. I have a project that I would like to discuss, what are the next steps?
We’re excited to hear about your project! To get started, please email us with the details. Alternatively, you can speak with a team member by calling us at 07552 727 655. To help us assist you effectively, include photos, plans, or any other relevant information about the project. Once we review the details, we’ll be in touch to arrange a site visit and discuss the next steps.
2. What services do you offer?
We offer a wide range of premium building services, including carpentry, general construction, electrical work, plumbing, decorating, and more. Whatever your project needs, we’re here to help!
3. I want to book your renovation service to complete my project, what is the process?
Here’s how it works: After receiving your inquiry and completing a site visit, we’ll provide a detailed price and specification for the proposed work. Once you confirm your decision to proceed, we’ll send you an order form outlining key details, such as the start date, estimated completion date, and deposit requirements (usually 20%). From there, we’ll handle the rest!
4. Why should I choose Idy Property?
At Idy Property, we pride ourselves on delivering exceptional service and craftsmanship on every project. Our clients trust us for realistic timelines, accurate costs, and a commitment to completing projects on schedule and within budget. As your principal contractor, we oversee every aspect of your project—from minor refurbishments to full property renovations. We act as your single point of contact, ensuring the process is seamless, organized, and stress-free. Plus, our aftercare services guarantee a dedicated team member is always available to assist you.
5. Do I need planning permission?
Some projects, like extensions or property alterations, may require planning permission. Special considerations apply to listed buildings and properties in conservation areas or Areas of Outstanding Natural Beauty (AONB). We can guide you through the requirements to ensure compliance.
6. Do you do extensions?
Yes! In addition to refurbishing existing structures, we specialize in building new extensions. Extensions are a fantastic way to expand your living space, and we work closely with design professionals, structural engineers, and Building Control to deliver your project seamlessly and successfully.
7. Do you supply and fit kitchens and bathrooms?
Absolutely! We partner with trusted suppliers to provide high-quality products and design services, ensuring a hassle-free experience for you. By handling both supply and installation, we save you time and effort. However, if you prefer to source your own fixtures and fittings, we also offer a fitting-only service.
8. I have an existing room I would like to convert, what options are available to me?
We specialize in transforming spaces to meet your needs. From converting garages into home gyms or studios to creating elegant walk-in wardrobes, ensuites, or even yoga rooms, we bring your vision to life. Whether it’s an understairs cupboard turned into a WC or a suite of outbuildings reimagined, we guide you from concept to completion, delivering a refined and high-quality finish.
9. Do you do garage conversions?
Yes, we do! Garage conversions are a popular way to add valuable indoor space tailored to your needs. Drawing on years of experience, we offer creative ideas and expert execution to transform your garage into a functional and stylish new area.
10. Do you fit / repair flat roofs?
We provide a range of flat roof repair and replacement services using premium materials tailored to your specific requirements. Whether it’s a minor fix or a complete replacement, we ensure a durable and high-quality result.